Privacy Policy
1. Introduction
Mortgages 4 Medics ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [mortgages4medics.co.uk] or use our services. This policy complies with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other relevant UK laws and regulations.
2. Information We Collect
We may collect and process the following personal data about you:
- Identity Data: such as your name, date of birth, and gender.
- Contact Data: including your address, email address, and telephone number.
- Financial Data: such as bank account details, payment card details, and transaction history.
- Technical Data: such as IP addresses, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide you with our services.
- To manage your account, including the processing of payments.
- To communicate with you regarding our services or your account.
- To comply with legal obligations, including anti-money laundering regulations and other financial regulations.
- To improve our website, products, and services through analysis of data.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Contractual Necessity: To fulfill our contractual obligations with you.
- Legal Obligation: To comply with our legal and regulatory obligations.
- Legitimate Interests: For our legitimate business interests, provided these do not override your rights and freedoms.
- Consent: Where you have provided your explicit consent to process your personal data for specific purposes (e.g., marketing communications).
5. Data Sharing and Disclosure
We may share your personal data with the following third parties:
- Service Providers: We may share your data with third-party service providers who assist us in providing our services (e.g., IT services, payment processors).
- Regulatory Authorities: We may disclose your data to regulators, law enforcement agencies, or other governmental bodies as required by law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owner.
6. International Transfers
We may transfer your personal data to countries outside the UK or European Economic Area (EEA). Where such transfers occur, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful mechanisms, to protect your data.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under the GDPR, you have the following rights in relation to your personal data:
- Right to Access: You can request access to your personal data.
- Right to Rectification: You can request correction of any incomplete or inaccurate data we hold about you.
- Right to Erasure: You can request deletion of your personal data where there is no legitimate reason for us to continue processing it.
- Right to Object: You can object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party).
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request the transfer of your personal data to another party.
- Right to Withdraw Consent: Where we have relied on consent, you may withdraw that consent at any time.
9. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and, where appropriate, by email.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: Mortgages 4 Medics
admin@mortgages4medics.com
020 8191 2629
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.